WORKSHOP POLICIES AND FAQ
Our workshops sell out in advance so be sure to buy a ticket as soon as you can. We do not offer walk in spots due to having to prepare ahead of time for the exact number of students signed up for a class.
No refunds. Because our artists prepare and buy materials for our workshops ahead of time and we spend hours planning and coordinating we cannot offer any refunds if you have to cancel. If you can not make a workshop you signed up for you are can always gift your spot to a friend.
WHERE DO YOUR WORKSHOPS TAKE PLACE?
Most of our workshops take place at our store in Hayes Valley, 541 Octavia St. in San Francisco. We also host pop up workshops all over the Bay Area so be sure to check the workshop listing to confirm the location of the class you have purchased.
WHAT CAN I DO IF A WORKSHOP I WANT TO TAKE IS SOLD OUT?
Unfortunately once a class is sold out we are unable to accommodate additional students. You can email firstname.lastname@example.org to be added to the waitlist but there are no guarantees you will be able to join the class. Sign up for our newsletter so learn about future workshops!
ONLINE RETAIL SHOP POLICIES
We accept all major credit cards: Visa, Mastercard, American Express, Discover. We also accept Paypal.
SHIPPING & HANDLING
All orders are mailed USPS. If you'd like a different shipping option please email us at email@example.com
Regular shipping rate within US: $5 for first item + $1 for each additional item
Priority shipping within US: $8 for first item + $1 for each additional item
Shipping rate outside US/International: $11 for first item + $2 for each additional item
No shipping fees can be applied if you can pick up your purchase in store.
No refunds. Store credit or exchange only for unwashed and unworn items in the original salable condition with the original tags with in 14 days. The 14 day period starts on the arrival date of your package. No store credit or exchange on sale merchandise, bath and beauty, workshops, or vintage goods.
Please contact us before you return at firstname.lastname@example.org. We will provide you with return instructions. You will be responsible for all return postage. Upon return we will contact you with exchange information.